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Dr. Petri I. Salonen Views on Life and Software Business
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Dr. Petri I. Salonen Views on Life and Software Business
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  • Resources
    • Book Reviews
    • Publications
  • About Dr. Petri I. Salonen

Posts Tagged ‘Totango’

Cloud ISV: Are you managing your Customer Churn and what tools are you using to control it?

By DrSalonen | July 29, 2011 | 0

How do you make sure that your SaaS application is relevant and the end users are happy with the solution? In the past, you were able to charge for the solution in one big payment, but with the new subscription-based licensing model, you will have to retain the customer happy throughout the contract period and…

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